Voice Call OBD IVR Services In Delhi, India

Voice Call IVR (Interactive voice response) OBD (Outbound dialer) services are a communication tool that automates interactions with customers. These services combine telephony with automated voice technology in order to reach out to clients with pre-recorded alerts, messages or interactive menus.
Businesses use OBD IVR for a variety of purposes including sending out payment reminders, confirmations of appointments, promotional offers and surveys.The system will call recipients to deliver important information and options via interactive menus. The system allows recipients to interact with it using either touch-tone keypads or speech recognition. They can make choices or respond. This technology improves customer engagement and streamlines operations, as it reduces the need for manual outreach.

VOICE SMS/CALLS/OBD service provider

Because of the increasing closeness with mobile phones and growing expectations of existing and potential clients make the outsourcing Voice SMS/Calls/OBD service a necessity for all size businesses.

Interactive Voice Response Service – A Necessity

Voice Call SMS or OBD (outbound dialer) is a technically supported channel to play a prerecorded message for the targeted mobile/telephone users. The tracking of inputs from the end users helps to quantify the results of voice SMS Marketing Service; and we, as being the specialist Outbound Dialer (OBD) service provider in India, have the best in class technical expertise to deliver the excellence.

Key Benefits of Outsourcing Bulk Voice SMS Services:

The Voice Call sms campaigns are planned and initiated to give an instant boost to business’s performance; however, the outcome largely depends upon the perfection of hired Bulk Voice Calls Service Provider. We are providing tailor made Voice Call services for over the years; and have helped numbers of businesses to:

  • Generate quick leads.
  • Improve conversion rate.
  • Address the target clients’ base
  • Advertise events
  • Promote new product/service
  • Reduce the operational cost
  • Feed fresh content ……


  • Xcel Services Takes Voice Call SMS Services to Next Level:

    We have years’ experience in providing the outstanding Bulk Voice SMS services for all size businesses. Our wide exposure to the latest practices and diversities of clients’ needs helps us think ahead of others; therefore, you get all that you expect from the trade leader. The key features of our Voice SMS/Calls/OBD Services that make us the most preferred choice of business owners are:


  • Reduced dependency on staff
  • Full back up support including training
  • Real time activation
  • Subscription listing
  • Authentic real time reports
  • Support for SS7 and ISDN
  • Preview of voice SMS calls ….