Privacy Policy

Effective Date: 10/11/2015

Welcome to Xcel Marketing. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, including but not limited to:

• Transactional and Promotional Bulk SMS
• Bulk Email Services
• Short Code, Long Code
• Voice Call (OBD)
• Virtual Numbers
• SMS Campaigns
• Website Designing & Development

1. Information We Collect

a. Personal Information:

We may collect personal information such as your name, contact number, email address, company name, billing details, and other information when you:

• Sign up for our services
• Contact us via email or our website
• Make payments for services

b. Technical Data:

When you visit our website, we may collect information automatically including:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent

c. Usage Information:

Information related to your use of our marketing services, campaigns, communications and performance data.

2. How We Use Your Information

• Providing and managing services
• Responding to customer support requests
• Sending service-related updates
• Sending promotional materials (only if you opt-in)
• Complying with legal obligations

3. Sharing Your Information

We do not sell or rent your personal data to third parties. We may share your information with:

• Trusted service providers (for payment processing, communication, etc.)
• Legal or regulatory authorities if required by law
• Partners or affiliates under confidentiality agreements

4. Data Security

We implement reasonable technical and organizational safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

5. Your Rights

You have the right to:

• Access your personal information
• Request correction or deletion
• Opt out of marketing communications
• Withdraw consent where applicable

To exercise these rights, please contact us at support@xcelmarketing.in or via our website contact form.

6. Cookies

We use cookies to enhance your browsing experience. You may choose to disable cookies in your browser settings, but this may affect some website functionalities.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us